📧 How can we help you?

Find answers to common questions, get technical support, or contact our team directly. We're here to help you make the most of PulseDomain AI.

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🔧 Troubleshooting
💬 Contact

🚀 Quick Help

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Documentation

Complete guides and API reference

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FAQ

Answers to frequently asked questions

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Troubleshooting

Fix common issues and errors

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Contact Us

Reach out to our support team

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❓ Frequently Asked Questions

🚀 Getting Started

PulseDomain AI is an intelligent domain name generator that uses Google Gemini AI and real-time news trends to suggest creative, brandable domain names. It analyzes current events and market trends to help you find domain names that capture the zeitgeist and resonate with your target audience.

Yes, you need a Google Gemini API key to generate domain suggestions. You can get a free API key from Google AI Studio. News API keys are optional but recommended for better results.

PulseDomain AI is free to use with your own API keys. Google Gemini offers generous free quotas, and most news APIs provide free tiers. You only pay for the API usage according to each provider's pricing.

Our domain availability checks use real-time WHOIS data and are highly accurate. However, domain availability can change rapidly, so we recommend double-checking with your domain registrar before making a purchase.

🔧 Technical Questions

We integrate with multiple news APIs including MediaStack, GNews, NewsAPI, and Currents. This ensures diverse, comprehensive news coverage from thousands of sources worldwide.

Our AI analyzes current news articles to extract trending keywords and concepts, then uses Google Gemini to generate creative, brandable domain names that incorporate these trends while considering your business focus and preferences.

Yes! PulseDomain AI provides a comprehensive REST API. Check our API documentation for detailed endpoints, request formats, and examples in multiple programming languages.

Yes, we implement rate limiting for fair usage: 10 domain generations per minute, 30 availability checks per minute, and 5 bulk operations per minute. These limits help ensure optimal performance for all users.

💼 Business & Pricing

Yes, PulseDomain AI can be used for commercial purposes. Whether you're a startup, agency, or enterprise, you can use our platform to generate domain names for your clients or business ventures.

We're working on enterprise solutions with enhanced features, higher rate limits, and dedicated support. Contact us at enterprise@pulsedomain.ai to discuss your requirements.

Absolutely! Our REST API is designed for easy integration. We provide comprehensive documentation, code examples, and can offer integration support for complex implementations.

🔧 Troubleshooting Guide

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API Key Errors

Common Issues:

  • "Invalid API key provided"
  • "API key is required"
  • "Quota exceeded" errors

Solutions:

  1. Verify your API key is correctly entered
  2. Check API key permissions in Google AI Studio
  3. Ensure you haven't exceeded your quota limits
  4. Try regenerating your API key
  5. Check for any trailing spaces or special characters
📰

News Data Issues

Common Issues:

  • No articles found for topic
  • Poor quality domain suggestions
  • Outdated news content

Solutions:

  1. Try broader or more specific keywords
  2. Adjust the time range (24h, 3 days, week)
  3. Add optional news API keys for better coverage
  4. Use "Deep" fetch mode for more comprehensive analysis
  5. Check if your topic is currently trending
🔍

Domain Check Problems

Common Issues:

  • Inaccurate availability results
  • Slow domain checking
  • Bulk check failures

Solutions:

  1. Verify domain format (include TLD)
  2. Check one domain at a time if bulk fails
  3. Wait a few minutes and retry
  4. Ensure stable internet connection
  5. Double-check with registrar before purchasing

Performance Issues

Common Issues:

  • Slow response times
  • Request timeouts
  • Rate limit errors

Solutions:

  1. Use "Light" mode for faster processing
  2. Reduce number of domain suggestions
  3. Wait between requests to avoid rate limits
  4. Check your internet connection speed
  5. Try during off-peak hours

📋 Error Code Reference

Code Error Description Action
400 Bad Request Invalid request parameters or format Check request body and required fields
401 Unauthorized Invalid or missing API key Verify and update your API key
429 Too Many Requests Rate limit exceeded Wait before making more requests
500 Internal Server Error Unexpected server error Try again later or contact support
503 Service Unavailable Temporary service disruption Check status and retry in a few minutes

💬 Contact & Support

📧

Email Support

Get help with technical issues, feature requests, or general questions.

General Support: support@pulsedomain.ai
Technical Issues: tech@pulsedomain.ai
Business Inquiries: business@pulsedomain.ai
Enterprise Solutions: enterprise@pulsedomain.ai
⏱️ Response Time: 24-48 hours
🐛

Bug Reports

Found a bug? Help us improve by reporting issues.

Include in your report:

  • Steps to reproduce the issue
  • Expected vs actual behavior
  • Browser and version
  • Error messages or screenshots
  • API request details (if applicable)
🐛 Report Bug
💡

Feature Requests

Have an idea for a new feature? We'd love to hear it!

Tell us about:

  • What problem would this solve?
  • How would you use this feature?
  • Any specific requirements?
  • Priority level for your use case
💡 Request Feature
🤝

Partnership & Integration

Interested in partnerships or custom integrations?

We offer:

  • API integration support
  • Custom development
  • White-label solutions
  • Revenue sharing partnerships
🤝 Partner With Us